No Man’s Sky has been in the news a lot lately. The hype surrounding the release, the various disappointments and delays in that release, and the many features, which were expected to be in the game, which weren’t. Earlier today, Reddit user whaaatcrazy discovered and subsequently announced that, because of these issues and others, Steam has recognised the great deal of outrage from fans, and is offering an extended form of their refund system. First implemented in June 2015, users can request a refund on any game they’ve A) played less than two hours on, and B) bought in the last 14 days. In No Man’s Sky’s case, however, people are reporting the ability to refund after as much as eight hours of gameplay.
Given the review embargo placed on No Man’s Sky, which called for media silence on the game until the release date (a practice commonly used when developers or publishers are not confident that the reviews will positively impact sales) and the long list of features expected or outright promised, but not delivered on, it is possible that Sean Murray, one of the game’s directors and by and large the “face” of the game in the media, was aware that many of these claims and promises would go unfulfilled, and feared that users finding out ahead of time would negatively impact sales.
By comparison, Sony’s refund system has hit a snag. Eurogamer, another news outlet, reports reams of upset users who are being told that if they refund the game, they will never be able to purchase/play it again on that account. As anti-consumer as that is, it’s in line with Sony’s previous track record.
Have you refunded No Man’s Sky? If so, how many hours did you have in it? What was the most disappointing feature? Let us know down below!